PRIMECARE PROTECTION

Annual Protection Plans For Complete Peace Of Mind

Protect your Printers, Computers and Laptops with Home Service, Preventive Maintenance, Priority Support and Professional Assistance.

PrimeCare Protection
OUR PROTECTION PLANS

Choose Your PrimeCare Plan

Select the protection plan that best matches your device and enjoy reliable support throughout the year.

BEST VALUE

Printer Care

₹1499 /Year

  • Unlimited Labour
  • Home Service
  • Preventive Maintenance
  • Priority Support
  • General Cleaning
  • Device Health Check

Not Included

  • Replacement Parts
  • Ink / Toner
  • Printhead
  • Consumables
BUSINESS

Laser Printer Care

₹1999 /Year

  • Home Service
  • Unlimited Labour
  • Repairable Mainboard
  • Repairable Power Supply
  • Teflon Sleeve (Fair Usage)
  • Pressure Roller (Fair Usage)
  • Preventive Maintenance
  • Priority Support

Not Included

  • Toner Cartridge
  • Drum Unit
  • Complete Fuser Assembly
  • Major Hardware Replacement
HOME & OFFICE

Computer Care

₹1499 /Year

  • Home Service
  • Unlimited Labour
  • Software Troubleshooting
  • Windows Installation Support
  • Repairable Motherboard
  • Repairable Power Supply
  • CMOS Battery Replacement
  • Preventive Maintenance

Not Included

  • RAM
  • SSD / HDD
  • Processor
  • Graphics Card
  • Monitor
  • Keyboard & Mouse
  • Hardware Replacement
BUSINESS PRIMECARE

Annual Protection For Organizations

Customized PrimeCare plans are available for businesses requiring preventive maintenance, priority support and reliable technical assistance throughout the year.

Corporate Offices

Complete Printer & Computer AMC with priority on-site support.

Schools & Colleges

Regular preventive maintenance for computer labs and printers.

Hospitals & Clinics

Reliable technical support with minimum downtime for critical operations.

Laboratories

Annual maintenance for computers, printers and office equipment.

Coaching Institutes

Affordable protection plans for educational organizations.

Banks & Financial Offices

Priority support and preventive maintenance for uninterrupted work.

IMPORTANT TERMS

Please Read Before Joining PrimeCare

  • Repair of eligible electronic boards is covered only when technically repairable.
  • Replacement of boards, major assemblies and consumables is chargeable unless specifically included in the selected plan.
  • Accidental damage, liquid damage, fire, theft and misuse are not covered.
  • Fair Usage Policy applies wherever mentioned in the plan.
  • Home visits are provided within the service area and by prior appointment.
  • PrimeTech Solutions reserves the right to inspect the device before approving membership.
FREQUENTLY ASKED QUESTIONS

PrimeCare FAQs

Is Home Service Included?

Yes. Home service is available according to the selected PrimeCare plan and service area.

Are Spare Parts Free?

Only the items specifically mentioned in your selected plan are covered. Other replacements are chargeable.

How Long Is The Membership?

Every PrimeCare plan is valid for one year from the activation date.

How Can I Join?

Call us, visit our store, or contact us on WhatsApp to enroll in PrimeCare.

Protect Your Devices Today

Join PrimeCare today and enjoy professional support, preventive maintenance and priority assistance throughout the year.